Our privacy policy covers Wireless Edge Communications Limited and its web site:

Wireless Edge Communications Limited
1 Cricklade Court
Old Town

Web Sites(s): www.wirelessedge.net

Principal activity
Provision of wireless broadband telecommunications services and products.


We are committed to the privacy of our customers and those who access our web site(s) and to compliance with the Data Protection Acts of 1984 and 1998 to ensure that data collected by us is processed properly. This policy explains how we collect information about you and the uses to which we put this information. The policy also provides details of the security measures we take in order to safeguard your personal information and your privacy.

Collection and Use
When you register with us for any of the services or products we offer, the details you provide us will be stored and used to provide services and products to you. We keep this information to help in the process of providing our services and products to you. This data consists of such information as your name, date of birth, address, telephone number, email address, your company details and banking details. We process this information as necessary to aid the process of providing our services and products to you.

This information is used for such purposes as:

• Provisioning of services and products
• Identifying you when you telephone us with a service or product query
• Billing administration
• Account administration
• Credit checking and fraud prevention
• Sending you information about other services and products offered by us and
  our carefully selected business partners
• Customer administration
• Technical administration
• Job applications

We collect the personal data that you may volunteer while using our services and products. We do not collect sensitive personal data on customers such as in relation to race or ethnic origin, colour, or religion etc.

We do not collect information about our visitors or customers from other sources, such as public records or bodies, or private organisations.

We do not collect or use personal data for any purpose other than that indicated in this policy document.

Should we wish to use your personal data for a new purpose, we would first contact you and seek your consent to this new purpose.

If you give your approval, we may share your personal information with other companies in the Wireless Edge Communications Limited group or with other carefully selected companies with which we have a business relationship. Only if you have signified your express consent, may we use your personal information to provide you with promotional information about new services and other services offered by us and other companies with whom we have a business relationship. At any time, if you do not wish to continue receiving promotional information, you may notify us by email sent to promotion@wirelessedge.net or by calling us on 0870 333 1234 whereupon we shall cease sending promotional information to you. We are committed to protecting your privacy in accordance with the Data Protection Acts 1984 and 1998.

It is our policy to check with relevant Preference Service registers for names and details of individuals and companies who have not consented to their contact details being used for marketing purposes. If you have registered on a Preference Service register you will not receive direct marketing or promotional material from us as per your registration.

Under no circumstances do we sell mailing lists containing your information to third parties for their marketing purposes.

Your details may need to be passed to other service providers in order to provide you with the services you have ordered, but this will be made clear to you at the time you register for services and products.

Confidentiality and Security
We take all reasonable care to keep your personal data confidential and to prevent any unauthorised access to your personal data. The security of your data is extremely important to us.

We give you the option of using a secure transmission method to send us the following types of personal data:
• Primary personal data (such as name, contact and banking details)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• Unauthorised access
• Improper use or disclosure
• Unauthorised modification
• Unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customers’, partners’ and visitors' personal data.

We ensure that your personal data will not be disclosed to state institutions, authorities or the emergency services except if required by law or other regulation.

Providing Visitors with Anonymous Access

You can access our web sites’ home page and browse our sites without disclosing your personal data. We do not use cookies on our web sites.

Third Party Web Sites
Our web sites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our web sites may include links to third party web service providers. We do not represent or warrant that any information that may be obtained through any link to or from our web site is accurate, complete or current. We do not accept any responsibility for any loss that may arise as a result of relying upon such information. Material contained in any third party website or page accessed from our web sites is outside our control and will be subject to third party intellectual property rights, separate terms of use and policies covering data use and privacy. You are advised to read applicable terms and policies before use of this web site or any other.

Policy Changes
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and may be promoted on the web site or through e-mail notification.

Children's Privacy
We do not knowingly collect personal data from children. We take specific steps to protect the privacy of children by taking reasonable efforts to ensure that a parent or guardian has authorised the collection of the child's personal data.

Access to the personal data we may hold about you

If you want to know what personal data we are holding on you then you can ask us, by:
• Calling this telephone number 0870333 1234
• Or by applying to the data controller in writing to:

Data Controller
Wireless Edge Communications Limited
1 Cricklade Court
Old Town

URL: www.wirelessedge.net

We will provide you with a readable copy of the personal data, which we keep about you, within a week - although we may before require proof of your identity before disclosing personal data.

We reserve our right to charge a £10 administration fee under the terms of the Data Protection Act.

If you tell us that the information held on you is inaccurate we will correct it and notify you that any corrections have been made.

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Support
If you have an enquiry or concern about our privacy policy, please contact:

Data Controller
Wireless Edge Communications Limited
1 Cricklade Court
Old Town

Phone Number: 0870 333 1234
Fax Number: 0870 333 1234
Email address: privacy@wirelessedge.net